Blog

I’m sitting at home watching an old “I Love Lucy” episode called “Ricky has Labor Pains”.  Towards the end of the show Lucy disguises herself as a male reporter so that she could sneak into a mens social club.  Someone takes a picture of her and in t...

We’ve seen a fair amount of discussion about the significance of “likes”and their equivalents in the professional use of social media. Does a “like”constitute a true endorsement or is it more equivalent to a navigation swipe or a mouse click (yeah I ...

Social media missteps have cost organizations 10% –20% of stock value (average reduction of $1.04MM), more than $160MM in stock value, and even bankruptcy. Below are actual examples of value-related losses suffered by organizations: Social media snaf...

“As more organizations recognize the benefits of social media for communicating with customers and other stakeholders, a vast majority of risk professionals …believe that social media poses at least a moderate threat to their organizations.” Organiza...

According to U.S. sentencing guidelines, an organization’s Culpability Score, in the calculation of fines, can be reduced if the organization[1]: Had an “effective”compliance program in place at the time of the offenseFiled reports and ensured leader...

OpenQ SafeGuard™for Social Media Risk Management Voted a Winner by IBM Connect Conference Attendees Yesterday, IBM Connections™users named OpenQ’s SafeGuard for Social Media Risk Management a winner during the annual “App Throw Down”competition. In t...

According to the new FDA Guidance on Postmarketing Submissions, organizations are responsible for reporting on comments made by employees and agents on social media sites about the organization’s products. Agent = “anyone acting on behalf of the firm...

With the rise of mobile devices, an ever-growing globalization of workforces, and the merger of social media collaboration infrastructures, social media adoption is growing at a substantial pace –and with it, unintended risk. OpenQ helps protect orga...

Several months ago, I agreed with many industry analysts that, in regulated industries, the question is not IF to embrace social technologies, it is a question of WHEN.  I work across multiple regulated industries, including Life Sciences, Health Car...