Blog

This year will mark Social SafeGuard’s third birthday and we are proud that throughout the past few years, the platform has seen substantial growth – both in customers as well as functionality.  In honor of this milestone, we are giving the platform ...

Social media has evolved how businesses and individuals communicate and although we are constantly being warned about the risks of social media, no one ever thinks a hack will actually happen to them, their family, or their company. Yet, every day it...

Customer relationship management (CRM) systems have been designed to help companies improve relationships with existing customers, identify prospective customers, and reestablish connections with former customers. The features and capabilities of CRM...

With the era of social media upon us, it seems that every other day a new company or public figure is apologizing about something that was posted on one of their social media pages. Sometimes these posts are honest mistakes and other times the person...

A good reputation complete with trust from customers is one of the hardest things for a business to earn but it is also one of the easiest to lose. Through recent data breaches we have seen companies such as Target and Anthem quickly lose customer tr...

Max Credit Union, a well-known credit union with more than a dozen locations in the Montgomery, Alabama area, recently found themselves in hot water due to a serious security violation. A member’s name and personal information, including account bala...

Social media is the most powerful marketing and communications tool available. For a fraction of the cost of traditional marketing tactics it allows companies to reach and engage with established and potential customers. A growing number of companies...

Social media is currently the most powerful and effective communications tool available. Twenty five years ago the concept of a globally available, user-generated content platform didn’t exist. Today, the utilization of this platform is a key to succ...

Leading companies leverage multiple social media platforms to connect with their prospects and customers. More recently, financial services organizations have taken notice of the need for a social media strategy as the social audience grows and begin...

For financial services, social media has become a powerful business tool. However, with all the advantages come significant compliance challenges. Ensuring compliance has become more difficult with increased employee use of social media, and fines fo...