The Debate: Social CRMs vs. Dropdowns

Posted by & filed under Financial Services, Life Sciences.

Social media is a tool that is becoming increasingly more important within the Healthcare and Life Sciences industry. Social collaboration works with the line of business, speeds employee engagement and fosters innovation. Within customer relationship management systems (CRMs), there are many features that enable a workforce to be social and collaborate, however there are always… Read more »

Social SafeGuard Gets a Makeover

Posted by & filed under Financial Services, Life Sciences.

This year will mark Social SafeGuard’s third birthday and we are proud that throughout the past few years, the platform has seen substantial growth – both in customers as well as functionality. In honor of this milestone, we are giving the platform a bit of a makeover by introducing Social SafeGuard v3.0! This includes a… Read more »

Take Control of Social Media Risk: It Can Happen to You

Posted by & filed under Financial Services, Life Sciences, Otavio Freire.

Social media has evolved how businesses and individuals communicate and although we are constantly being warned about the risks of social media, no one ever thinks a hack will actually happen to them, their family, or their company. Yet, every day it seems that another company’s social network has been hacked. Three recent social media… Read more »

Are you Killing your CRM?

Posted by & filed under Financial Services, Life Sciences.

Customer relationship management (CRM) systems have been designed to help companies improve relationships with existing customers, identify prospective customers, and reestablish connections with former customers. The features and capabilities of CRM systems are specifically designed in order to make relationship management seamless and easy, so why would a company choose not to utilize the features… Read more »